Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Shofonera. We are committed to delivering your orders safely and efficiently.

1. Delivery Areas

We currently deliver within:

  • Cairo
  • Giza

Additional areas may be added in the future.

2. Delivery Time

Delivery times vary depending on product availability and customization requirements.

Estimated delivery time:

  • Ready-made products: 3–7 business days
  • Custom-made products: 7–21 business days

Delivery timelines are estimates and may vary during peak seasons or unforeseen circumstances.

3. Shipping Fees

Shipping fees are calculated based on the delivery location and order size.

The applicable shipping fee will be communicated to the customer before order confirmation.

4. Order Confirmation

Orders are confirmed after paying the required deposit through approved payment methods such as:

  • InstaPay
  • Vodafone Cash

5. Delivery Attempts

Customers are responsible for providing accurate delivery information.

If delivery cannot be completed due to incorrect information or customer unavailability, additional delivery fees may apply.

6. Inspection Upon Delivery

Customers are encouraged to inspect their order upon delivery before completing the remaining payment.

Any damage or issues should be reported within 48 hours of receiving the order.

7. Delays

While we strive to deliver orders on time, Shofonera is not responsible for delays caused by circumstances beyond our control, including:

  • Traffic conditions
  • Weather conditions
  • Third-party shipping delays

8. Contact Us

For any shipping inquiries, please contact us:
Email: shofoneraa@gmail.com

Thank you for choosing Shofonera.